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Financial System Mediator

The Financial System Mediator office address is Yerevan 0010, Armenia, Vazgen Sargsyan 26/1, “Erebuni Plaza” Business Center, 4th floor, room 411.

The working hours:

Monday to Friday: 9:00-18:00,
Lunch: 13.00-14.00

You can call by the following telephone numbers: (37410) 58-23-22, 58-23-21,  fax` (37410) 58-24-21:

The Office of the Financial System Mediator is an independently-managed institution founded by the Central Bank of Armenia. The mission of the Office of the Mediator is to resolve pecuniary disputes between individual consumers and financial organizations. The Mediator’s services are free of charge. The complaint review process is simple, swift, and transparent http://www.fsm.am/


In case of inconsistencies between the information in English and Armenian languages You need to be guided by Armenian version.